'Guide to using public law and Compact' is a NAVCA publication that covers the essentials of using both public law and the Compact as a relationship building resource and a guide to making a challenge. As well as providing an overview of the principles of public law and the Compact, this resource provides hints and tips on communicating with public bodies, record keeping in relation to dispute management, an action plan for challenge and a number of sample letters that you may use as part of the challenge process. Download it at: NAVCA