Q: What is commissioning?
Commissioning is the process of identifying needs, designing and planning services to meet those needs, securing the services and monitoring and evaluating them.
Procurement is the process of buying of goods and services from an external agency. It is only part of a commissioning process and it is a specific method of buying goods and services which involves a contract.
All national and local public service organisations are now taking a ‘commissioning’ approach to the design and delivery of public services. By taking this approach, they aim to be more strategic, gain a deeper understanding of people’s needs, improve the quality of services, improve outcomes for service users, and ensure that public money is allocated according to local and national priorities. Public bodies also aim to spend public money more effectively and reduce any waste of resources.