Thursday, 17th October 2019, 10.00am - 4.00pm, Hatters Space Upper Abbey Street, Nuneaton CV11 5DN
Course code: OBS.003
Why attend this course?
We make sense of a complex and confusing system!
This course covers the following:
Why the system is so complex (clue: why we have so many benefits);
the contributory/noncontributory basis of all benefits;
matters common to all benefits such as claims, overpayments,
complaints & compensation;
the structure of the system;
the role of appointees;
how the means test works (and why many are forced to pass it) and
how to challenge adverse decisions, up to & beyond 1st Tier Tribunals.
We also give a brief outline of Universal Credit, reflecting the impact it is having, and its possible impact on the benefit system as a whole.
An excellent introduction, presented in a light but informative manner.
With this course you get: a comprehensive training pack; training provided by an experienced practitioner; an opportunity to network with similar frontline workers; the chance to get an answer to that burning question; follow-up queries answered by email, and chocolate biscuits.
How to Book
Book online https://www.benefitboat.com/booking-form/
Alternatively email: email@example.com for a booking form, and for more details. Or call on 0739 815 4125
On receipt of the booking form they will send you confirmation and fuller details.
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