Vacancy: Healthwatch Coventry roles

Healthwatch Coventry are recruiting for two new posts.

Healthwatch is the independent champion for Coventry people for health and social care services. Help us to ensure that people’s views come first – especially those who find it hardest to be heard. We are recruiting two new posts to our small staff team:

Healthwatch Information and Communications Officer
Salary: NJC scale pt. 21 £25,801 per annum, 7% employer pension contribution
Hours: 37 hours per week

To support people to get the information they need by answering questions about NHS and social care from the public.

To help to gather local peoples’ views of health and social care by leading our external communications including our social media channels and promotional campaigns.

You will be an excellent communicator with strong call handling abilities. Skills in marshalling and writing information for different uses; making information easy to understand and writing campaign messages that will get people involved are also essential. You will have empathy for others, plus listening and problem-solving skills.

Healthwatch Engagement and Volunteer Co-ordinator
Salary: NJC Scale Point 19: £24,799 pro rata, 7% employer pension contribution
Hours: 32 hours per week

To seek out the views of patients and the public on matters relating to health and social care services through a range of outreach work. To recruit and support volunteers into different roles that support Healthwatch work.

You will be able to show you are a people person with listening skills and the creative thinking to design different ways to reach local people including those from less heard and diverse communities. You will have the ability to build relationships and be persuasive. You will understand good practice in volunteer recruitment and co-ordination and be well organised and able to think critically.

For an application pack for either/both posts, please e-mail or alternatively download an application pack from: or

Please note these posts are subject to a DBS check.

VAC Application forms only, no CVs accepted.

Closing date: 10am Monday 17 August 2020

Interview dates:

3 September – Engagement & Volunteer Coordinator
7 September – Information and Communications Officer

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