vHelp - safe payments from vulnerable people to volunteers

The digital start-up vHelp is looking for community groups to take part in a trial of its new online payment system designed to securely reimburse volunteers shopping on behalf of vulnerable people during the pandemic period.

The digital start-up vHelp is looking for community groups to take part in a trial of its new online payment system designed to securely reimburse volunteers shopping on behalf of vulnerable people during the pandemic period. vHelp’s app-based system reimburses the volunteer quickly while protecting the vulnerable person and providing an audit trail for the voluntary organisation.

The vulnerable person doesn’t need to download or use the app themselves as it can be set up and managed by the volunteering organisation. vHelp recently won an Innovate UK grant from the government to build and pilot the system with local groups. The start-up is currently looking to offer up to five organisations access to the app during a free two-month trial. They can offer training and a small grant to help groups set up and register users.

The app has been developed by entrepreneurs Randa Bennett and Patricia Salume, founders of VeeLoop, the award-winning online approval and payment service to help young people shop online.

Bennett and Salume created the app after they started shopping for neighbours during the initial Covid lockdown but were alarmed at the lack of secure ways for vulnerable residents to reimburse volunteers for shopping. It led the entrepreneurs to use their knowledge of card payment systems to create a bespoke easy-to-use app.

Organisations interested in taking part in the trial should contact Patricia Salume on  07981141530 or patricia@veeloop.com

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