On 1st September 2021 BRANCAB (the Citizens Advice Bureau Service for Nuneaton & Bedworth and Rugby) phone lines will be changing. The number that you will need to call for free, independent and impartial advice will be:
Adviceline (Bedworth, Rugby and Nuneaton): Freephone 0808 2505715 (Monday to Friday 10am-2pm).
Outside of these hours you can also call Adviceline (national) Freephone: 0808 278 7826 (Monday to Friday 9am-5pm).
BRANCAB also deliver the Universal Credit Helpline: Freephone 0800 144 8444 (Mondays to Fridays 9am-5pm).
Why they have made the changes:
Easier for clients. They have reduced the number of phone lines to access our service
Cheaper to use. The new numbers are all freephone and our local freephone number will ensure that they are giving priority to our local community
Reduced waiting times. Their phones now have a ‘trip’ facility which means that instead of an engaged tone, you will be routed to the next available advisor.
Free, confidential, impartial and independent advice.
- Community News
- North Warwickshire
- Nuneaton & Bedworth